Hertz Review
Based on online research and 67 Hertz reviews, Hertz's overall score is 4.1 out of 5 stars. Hertz's review score is based on Hertz's customer ratings, its brand popularity, its price competitiveness, as well as the breadth and quality of features it offers to customers. The Hertz review table below incorporates summarizes 67 Hertz ratings on 25 features. You can also compare Hertz against popular alternatives like Budget Car Rental, Avis and Alamo. Or you can view the top 50 brands in similar categories, such as travel services, transportation stores and vehicle rental service stores.
Brand popularity
eCommerce rating
Payment options
Shipping & returns policies
Coupons & discounts
Customer-specific discounts
Financing options
Company values, ethics & policies
Customer service & brand
Privacy policy & data security
Loyalty, rewards & partnership programs
Seasonal sales & events
Hertz Review: Hertz Pros & Cons
Hertz (hertz.com) is an extremely popular car rental store which competes against other car rental service stores like Budget Car Rental, Avis, Alamo, National Car Rental and Sixt Car Rental. Based on our in-depth Hertz review, when compared to its competitors, Hertz ranks as one of the top-performing brands in its category, with an overall ranking of #8 out of 250 total brands. Read the full Hertz.com review below for more details.
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Knoji has 67 Hertz reviews and ratings as of June 4, 2026. Knoji editors and the Knoji shopper community have reviewed Hertz and compared it against 250 top car rentals brands, reviewing Hertz based on product and store features. Knoji reviews and ranks Hertz.com and other car rental stores based on how many features each offers and based on a 5-star rating scale. Based on these factors and 67 Hertz reviews, Hertz earns an overall score of 4.1 out of 5.0 points. Hertz offers 25 total features. Hertz's review score is also bolstered by the fact that it is a very popular brand with high brand recognition among consumers.
Hertz currently has 3 active discount codes. You can view all Hertz's coupon codes here
Hertz Customer Reviews (1)
I rented a car from Hertz on 02/12/2020. I have two problems with Hertz. First, I asked the front desk person about tolls when I picked up the vehicle. They said the tolls would be charged to my credit card. I was not notified that tolls would accrue a $5.99 fee per toll through a third party. As a result, I have accrued additional fees unfairly and unjustly.
